Shipping & Delivery Policy
Last updated: 31 Oct 2026
KnoMarket sells online services only (business listing plans, advertisements, promotions and event listings). No physical goods are shipped by KnoMarket, and there are no shipping charges.
How our services are delivered
- Listing plans: activated online on your listing immediately after a successful online payment. Plans paid by bank transfer or another offline method are activated after the payment is confirmed — usually within 1 working day.
- Advertisements and promotions: reviewed by our team, usually within 1–2 working days. After approval they go live on the dates you chose (or immediately if no start date was chosen) and run for the paid number of days.
- Event listings: published after approval, usually within 1–2 working days.
- Confirmation: you receive a confirmation by email (and/or SMS / WhatsApp where available), and every order, its status and its tax invoice are shown in your dashboard.
Products and services of businesses
Products and services listed by businesses on KnoMarket are sold and delivered by those businesses, not by KnoMarket. Their delivery terms, timelines and charges are set by each business — please confirm them with the business.
Problems?
If a paid service has not been activated within the times above, contact us at admin@knomarket.com or our Contact page with your reference number. If we cannot deliver the service, you get a full refund as per our Cancellation & Refund Policy.
